Rules of business: Not everyone is going to be your biggest fan, and if you work with customers, whether its with the public or via business to business, you can ALWAYS expect to receive unwelcome or even unwarranted feedback. Too often we can allow ourselves to be so sidetracked by criticism that we lose sight of our value. Keep feedback in its proper perspective and do not allow naysayers to dim your focus. You are a boss. Win! #smallbusinessMonday
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